Refund policy
Return & Exchange Policy
At REEVE Signature Wear, we want you and your little ones to love every piece you order. If something isn't right, we're here to help.
Size Exchange
- You can request a size exchange within 7 days of receiving your order.
- The item must be unused, unwashed and in its original condition with all tags and packaging intact.
- Delivery charges for a size exchange (sending the item back and receiving the new size) are paid by the customer.
- Exchanges are subject to stock availability. If your requested size is not available, we will offer another size, colour or product of equal value.
Wrong or Defective Products
- If you receive a wrong item or a product with a manufacturing defect, please contact us within 7 days of delivery with your order number and clear photos of the item.
- In these cases, we will replace the product free of charge or issue a full refund, including delivery charges.
- Refunds are processed after we receive and inspect the returned item.
Non-Returnable Cases
- Items that have been worn, washed, altered or damaged after delivery.
- Items returned without original tags or packaging.
- Requests made after 7 days of delivery.
- Refunds are not provided for change of mind or size issues — these are eligible for exchange only.
How to Request an Exchange or Return
Contact us with your order number:
- Phone / WhatsApp: +880 1518-949096
- Email: reeveclothing12@gmail.com
Our team will confirm your request and share the return details. We typically respond within 24 hours.